Royal Prince Auto Care
Dubai Investment Park 2

Genesis Service Dubai: Independent Repair Garage

Expert care for the G80, GV80 and G70. OEM parts, and up to 35% off on repairs.

Dark grey Genesis sedan with diamond-pattern grille and red brake calipers
Google rating
4.6552 reviews
Years of experience
16+Years of experience
Brands serviced
51Brands serviced
  • FreePickup and drop-offBy driver only, with a service contract
  • FreeCar washWith service
  • DealershipAlternative
  • ServiceContracts
  • OEMParts
  • Up to 35% offOn repairs
A service advisor calls you back

Get an estimate for your Genesis

Tell us what the car needs and how to reach you. A service advisor will call you back to talk through the work.

Due for a routine service?
  • Free pickup and drop-off by driver, with a service contract
  • Free car wash with every service
  • Up to 35% off on repairs
Genesis services

What We Do for Your Genesis

The seven jobs Genesis owners book most, each with its own page. Open the full details below for everything else we do on the Genesis range.

What it covers

Genesis repair in Dubai: our services by system

Each card below takes one Genesis system and lists the jobs we do on it.

Genesis major and minor service

We work through the inspect and replace items due at the car's service step and renew any part that fails its inspection. On a 2026 GV80 coded JX, the spark plugs are due every 70,000 km. A 2026 G70 has its valve clearance inspected every 90,000 km or 72 months.

Genesis oil change

Every Genesis oil change in our bays pairs a new filter with the grade Genesis sets for that engine. The 3.5 T-GDI of a 2026 GV80 coded JX holds 7.0 litres, with SAE 5W-30 to ACEA A5/B5 for the Middle East. The 2.5 T-GDI of that GV80 takes 6.2 litres of SAE 0W-30.

Genesis engine repair

On Genesis T-GDi engines, we follow a misfire, boost fault or oil or coolant leak back to its source and fit a new part there. In UAE form, the G70 runs a 2,497 cc 2.5 T-GDi of 252 hp or a 3,342 cc 3.3 T-GDi V6 of 365 hp. A 2026 G70 has its intercooler hoses first inspected at 10,000 km or 6 months.

Genesis transmission repair and gearbox inspection

We read the gearbox codes, repair the leak, seal or sensor behind them and refill with the fluid Genesis names. In UAE form, the G70, G80 and GV70 all use an 8-speed automatic. A 2026 GV80 coded JX takes 9.2 litres of SP-IV-RR automatic fluid.

Genesis brake repair

New pads go on as left and right sets for each axle, as Genesis requires, and we renew discs worn to their limit. A 2026 GV80 coded JX takes DOT-4 LV brake fluid. Its schedule replaces that fluid at the 40,000 km or 48-month step and again at 80,000 km or 96 months.

Genesis suspension repair and wheel alignment

Worn shock absorbers, bushes and ball joints come out for new ones, and we finish with a wheel and steering alignment. On the UAE G80, the electronically controlled suspension sets its damping force automatically. G90 air suspension work goes to a Genesis dealer, as does the check a 2026 GV80 with camera-guided suspension needs after a new windscreen.

Genesis AC service and repair

Once the leak is found, our technicians fit a new compressor, condenser or hose where one failed and weigh in the refrigerant. The compressor label shows whether a Genesis runs on R-1234yf or R-134a. A 2026 GV80 coded JX with 6 or 7 seats takes 1,100 to 1,150 g of R-134a in its UAE version.

Genesis battery replacement and electrical repair

We test the battery and charging output, fit a battery of the type on its label and trace wiring faults to the circuit that failed. On a 2026 GV80 coded JX, Genesis allows nothing but an AGM charger on an AGM battery. A 2026 G80 coded RG3 adds a 12 V lithium battery that powers software updates and AC drying while parked.

Genesis mild hybrid and EV service

On the 48 V mild hybrid GV80 and G90 versions, we service the engine, brakes and suspension. A Genesis dealer handles their 48 V battery.

A 2026 GV80 coded JX has its mild hybrid belt inspected every 10,000 km or 12 months and replaced every 100,000 km or 48 months. High-voltage work on the Electrified G80, Electrified GV70 and GV60 goes to a Genesis dealer.

What we see

What are the common problems on a Genesis?

The common problems on a Genesis with a public record are Saudi and Qatari ministry recalls and a Genesis notice on the G70 fuel pump. They cover a fuel leak, the high-pressure fuel pump, a turbo oil pipe, the ABS unit, flood-damaged starters and the instrument cluster. Every line below gives the affected models and what we do next.

  • Fuel cross-pipe leak: Saudi Arabia recalled 4,464 cars in 2026, as a loose cross-pipe nut can let fuel escape. The recall covers the GV70, GV80, G80 and G90 of 2021 to 2026. We check the fuel lines for leaks and send an open recall to a Genesis dealer.
  • High-pressure fuel pump: Qatar recalled the G70, Hyundai Elantra and Hyundai Veloster made 2017 to 2023 for code P0088 and a pump fault. Saudi Arabia recalled 1,569 G70 cars of 2017 to 2024, as the engine can stop while driving. On the G70 2.0T, Genesis traces the fault to plunger wear in the pump's fuel control valve. With the code confirmed, we pass the car to a Genesis dealer for the engine software and, where P0088 is stored, a new pump.
  • Turbo oil supply pipe: Saudi Arabia recalled 412 G90, G80 and G70 cars of 2017 to 2021. Engine-bay heat can crack the pipe and leak oil. We inspect the pipe and the turbo for oil and pass an open recall to a Genesis dealer.
  • ABS unit short circuit: in Qatar, a recall covers the G70 built 29 March 2017 to 30 October 2020. Its hydraulic electronic control unit can short, raising the risk of a fire in the engine bay. Saudi Arabia recalled 9,712 G80 cars of 2013 to 2019 and 700 G70 cars of 2018 to 2020 for an ABS unit short. We check the recall status and refer an open one to a Genesis dealer.
  • Starter damage in floods: Qatar recalled the G80 of 2013 to 2016, as abnormally wet conditions such as a flooded road can damage its starter. We test the starter, refer an open recall to a Genesis dealer and replace a damaged starter on a car outside it.
  • Blank instrument cluster: Saudi Arabia recalled 1,124 GV70, GV80, GV70 EV and G80 cars of 2023 to 2024. Their cluster can fail to show the speed, fuel level and warning lamps. We read the cluster fault codes and send an open recall to a Genesis dealer.
Every model

Models we cover at our Genesis workshop in Dubai

Our workshop takes every Genesis in the UAE line-up, shown with its code where a GCC recall gives one:

  • G70
  • G70 Shooting Brake
  • G80 (RG3)
  • Electrified G80
  • G90 (RS4)
  • GV60
  • GV70 (JK1)
  • Electrified GV70
  • GV80 (JX1)
  • GV80 Coupe

The JK1, JX1 and RG3 codes cover cars of 2021 to 2024, and RS4 the G90 of 2021 to 2025. Updated PE versions of the GV70, GV80 and G80 follow from 2025. On the UAE G90, a 48 V electric supercharger lifts the 3.5T-GDi from 375 to 409 hp.

In Dubai conditions

When does a Genesis service fall due in Dubai?

A Genesis service in Dubai falls due at fixed steps of distance or months, whichever comes first. For a 2026 GV80 coded JX, Genesis's Middle East schedule sets each step at 10,000 km or 12 months. Every step renews the oil, oil filter and air cleaner filter, and the battery gets a check every 10,000 km or 6 months.

A 2026 GV80 or G80 can carry the Oil Life Management System, which predicts oil life from the way the car is driven. Under hard driving, its remaining oil life alert shows on the cluster before the normal interval. We reset the oil life after every oil change, from RESET on the infotainment screen.

Severe use cuts the oil and filter interval on a 2026 GV80 coded JX to 5,000 km or 6 months. Its automatic fluid is inspected on the Middle East schedule and replaced every 100,000 km under severe use. From the driving each owner describes, we pick the normal or severe schedule for the car.

Prevention

How Genesis maintenance in Dubai works at Royal Prince Auto Care

Genesis work in our DIP 2 bays runs in this order, starting with a code read and ending on the road.

Read the codes and the cluster

Stored faults come off every control unit, and we note each cluster warning plus the remaining oil life on cars that show it.

Check the GCC recall lists

The model, code and build date are checked against the Saudi and Qatari recall lists, and an open recall goes to a Genesis dealer.

Inspect the car on the lift

With the car raised, the fuel lines, turbo oil pipe, brake hoses and gearbox seals are checked for leaks, cracks or wear.

Replace the failed part and service the car

We swap the failed part for a new one, then complete each schedule item due at the car's distance or months.

Road-test and read the codes again

A drive at the speed that brought on the fault comes first, then a second code read of every control unit.

To book, send us the Genesis model, its build date and the distance on the odometer by phone or WhatsApp.

Why Royal Prince

Why choose Royal Prince Auto Care for Genesis service in Dubai

Our Genesis jobs follow these methods.

Full synthetic oil, nothing less

A 2026 G80 coded RG3 calls for full synthetic oil to API SN PLUS or above. Genesis moves a car run on mineral or semi-synthetic oil to the severe oil schedule. Full synthetic is the one type we put in a Genesis engine.

GV80 battery changed in Genesis order

On a 2026 GV80 coded JX, a battery change starts with the negative cable off and the positive battery fuse box removed. We keep to that order on each GV80 battery we fit.

Brake noise checked before parts

Genesis calls a squeal or groan normal on a 2026 GV80 with the large monoblock High Performance Brake. So our technicians measure pad and disc thickness first and renew them when they reach their wear limit.

Parts matched to the engine

The UAE GV80 Coupe comes with a 2.5 T-GDi, a 3.5 T-GDi or a 3.5 T-GDI e-S/C of 415 hp. We order each part by the car's chassis number, so it suits the engine in the bay.

Set up for Dubai heat and sand

Each day from June to October brings Dubai airport a high of at least 30 °C, and rising sand shows up in every month. Each Genesis service in our workshop checks the air filter, AC condenser and cooling fans, and we renew any that fail.

Dealer jobs passed on

A Genesis dealer takes the calibration of driver-assistance cameras and radar, engine and gearbox rebuilds and Genesis special-tool work. We keep the servicing and the remaining repairs on the car.

Book it in

Ready to Book Your Genesis In?

Tell us the model and what it is doing, and we book it in at our Dubai Investment Park 2 workshop. Free pickup and drop-off by our driver comes with a service contract. Every service comes with a free car wash.

Call +971 50 216 0864
Makes we work on

Specialists in 51 car brands

Luxury, American, European, German, Japanese and British cars, serviced by technicians who know them well.

See every brand

Driving something else? Call us with the make and model.

Scheduled maintenance

Genesis service packages

Regular servicing keeps small faults from turning into big repairs. Both packages are carried out by certified technicians using genuine or quality parts.

Every 6 months / 5,000 to 10,000 km

Genesis Minor Service

  • Oil change and filter replacement
  • Air filter cleaning
  • Suspension joint inspection
  • Brake check: pads, discs and fluid
  • Wiper blade check
Every 12 months / 20,000 km

Genesis Major Service

Full check-up
  • 360-degree check-up, 60 points
  • Engine oil filter replaced
  • Air filters replaced, where needed
  • A/C cabin filters replaced, where needed
  • A/C drive belt replaced, where needed

Each package is quoted for your car. Call +971 50 216 0864 with the make and model for an estimate.

Google reviews

Trusted by Dubai drivers

Reviews left on our Google listing, shortened in places for length.

4.6

552 Google reviews

  • “Best garage I've ever visited. I'd had electrical issues with my car for almost 2 years. These guys told me straight away what the issue was. Very experienced, fair prices, and the car runs like it's brand new again.”
    SShehan Abeysinghe3 years ago
  • “Very professional, and the staff are polite and dedicated. Used to dealer service for my Nissan Patrol, I came here the first time and ended up taking a long-term service contract. Now I send all my other cars here too.”
    MM RazzaqiNissan Patrol · 3 years ago
  • “The best in town by all means. Honest, fair and professional. They repaired my Nissan well and did a great paint and detailing job, with continuous updates during the repair and follow-ups afterwards.”
    SShady ElashiNissan · 3 years ago
  • “I'd always had my Prado maintained at the dealer, but this time they wanted to charge a massive amount for some A/C work. I came here instead and couldn't be happier with the quality of service.”
    AAzhar JamilToyota Prado · 2 years ago
  • “Had a headlamp replaced and I'm extremely satisfied. The staff were professional, knowledgeable and efficient, diagnosed the issue quickly, and the pricing was fair.”
    AAdarsh Prabhasurendran2 years ago
  • “Very pleased with the customer service at the Royal Prince DIP branch. Professional and attentive throughout. Highly recommended.”
    SShoaib Hassan2 years ago

Most recent first.

Our workshop

Step inside our workshop

Dubai Investment Park 2. Ramps, a body shop and a detailing bay, all in one place.

Cars on the ramps inside the Royal Prince Auto Care workshop
A Royal Prince Auto Care technician working under a car
The Royal Prince Auto Care workshop in Dubai Investment Park 2
FAQs

Genesis questions, answered

What sets the price of a Genesis service in Dubai?

The engine, the schedule step and the fluids set the price of a Genesis service in Dubai. In a 2026 GV80, the 3.5 T-GDI takes more oil than the 2.5 T-GDI, and the longer steps add items such as spark plugs. Any repair beyond the schedule items adds to the cost.

Do you service the Electrified G80?

Yes. Genesis's schedule outside Europe gives the 2026 Electrified G80 steps of 30,000 km or 24 months, with the brake fluid replaced at each. Its cabin filter is renewed and its 12 V battery inspected every 15,000 km or 12 months. We carry out those items, and a Genesis dealer takes the high-voltage system.

Why does Auto Stop not work after a Genesis battery change?

On a 2026 G70, Idle Stop and Go works when the battery sensor is active and the battery is charged enough. Until both conditions are met, Auto Stop stays off. We charge each battery we fit to full and confirm that the sensor reads it.

Can a G90 be driven with an air suspension warning?

No. On a 2023 G90 coded RS4, a warning appears when air escapes from the multi-chamber air suspension. Genesis then tells the driver to stop and call a tow truck. We refer the air suspension repair to a Genesis dealer.

Which oil does a Genesis GV70 take?

The 2.5 T-GDI of a 2026 GV70 takes 6.2 litres of SAE 0W-30. Its 3.5 T-GDI holds 7.0 litres, with SAE 5W-30 to ACEA A5/B5 or API SN PLUS/SP for the Middle East. Both go in with a new filter at our workshop.

Get in touch

Book Your Genesis Service in Dubai

Call or send a WhatsApp message with your Genesis model, its year and any message on the display, and book it in at our Dubai Investment Park 2 workshop.

Hours
Mon–Sat 8:00–20:00 · Sun closed
Closed on public holidays
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