Royal Prince Auto Care
Dubai Investment Park 2

Mercedes Service Dubai: Independent Repair Workshop

Expert care for the S-Class, G-Class and AMG GT. OEM parts, and up to 35% off on repairs.

Dark grey Mercedes-AMG G-Class SUV with round headlights and red brake calipers
Google rating
4.6632 reviews
Years of experience
16+Years of experience
Brands serviced
51Brands serviced
  • FreePickup and drop-offBy driver only, with a service contract
  • FreeCar washWith service
  • DealershipAlternative
  • ServiceContracts
  • OEMParts
  • Up to 35% offOn repairs
A service advisor calls you back

Get an estimate for your Mercedes

Tell us what the car needs and how to reach you. A service advisor will call you back to talk through the work.

Due for a routine service?
  • Free pickup and drop-off by driver, with a service contract
  • Free car wash with every service
  • Up to 35% off on repairs
Mercedes services

What We Do for Your Mercedes

The seven jobs Mercedes owners book most, each with its own page. Open the full details below for everything else we do on the Mercedes range.

What it covers

Our services for Mercedes repair in Dubai, by system

Our Mercedes service in Dubai is grouped by system in the 9 cards below. We keep each summary short, and the page for each job carries its detail.

Mercedes major and minor service

A minor or major service covers the items that ASSYST PLUS shows as due on that car. We carry out each item on the list, from the oil and filter to the brake fluid.

Mercedes oil change

Mercedes assigns each engine its own MB 229 oil numbers. An M254 without plug-in drive is listed for MB 229.71 or 229.72, both in SAE 0W-20, and we fill every engine to its own entry.

Mercedes engine repair

We repair the M254 and M256 petrol engines, the OM 654 and OM 656 diesels, and the AMG M139 and M177. The work runs from coolant and oil leaks to turbochargers.

Mercedes transmission service and repair

Our gearbox work covers the 9G-TRONIC automatic (725.0 and 725.1), the AMG SPEEDSHIFT TCT 9G and MCT 9G, and the 4MATIC transfer case. We service the fluid and repair the faults behind a rough shift.

Mercedes suspension repair and Mercedes wheel alignment

AIRMATIC air suspension, E-ACTIVE BODY CONTROL and steel springs all come to our lift, from air struts to control arms. We align the wheels once a repair has changed the geometry.

Mercedes brake repair

We replace pads, discs and seized callipers. The brake fluid we fill carries the Mercedes approval MB 331.0, which covers every Mercedes-Benz passenger car.

Mercedes AC service and repair

We trace AC leaks, replace compressors, dew point sensors and expansion valves, and recharge the circuit by weight to the figure on the car's label.

Mercedes battery replacement

We test and replace 12 V AGM and lithium-ion starter batteries, and check the 48 V battery on mild hybrids. An S-Class (W223) or E-Class (W214) carries the 12 V battery in its boot.

Mercedes electrical repair

A warning in the cluster leads us to the control unit that set it. We trace the fault to its sensor, wire, ground connection or unit, and repair it.

What we see

Which common problems affect a Mercedes in the UAE?

Mercedes owners in the UAE meet 6 faults that a ministry recall or a Mercedes bulletin documents. They sit in the fuel pump, GLE and GLS gearbox software, the 48 V battery, ground bolts, AC drain hoses and an older brake booster. We check each one against the car's series code.

  • Fuel pump: a 2023 UAE recall covers 5,228 cars from the 2021 to 2024 models, such as the G-Class (463) and C-Class (206). Their pump impeller can fall short of specification. After our recall check, a Mercedes-Benz dealer replaces the module that holds the pump.
  • Gearbox software: a 2024 UAE recall covers 2,521 GLE and GLS (167) cars with the M256 engine and 9G automatic, from 2019 to 2023. We read the gearbox control unit, and a Mercedes-Benz dealer then carries out the recall on a covered car.
  • 48 V battery: Mercedes reports batteries on series 192, 206, 214, 223, 232, 236 and 254 that show "48 V Service Required". These stay live after the 12 V ground comes off, so our technicians measure the 48 V side and disconnect its ground above 3 V.
  • Ground bolts: on the 2022 to 2024 C-Class (206), UAE recalls name 12 V and 48 V ground bolts tightened with too little torque. A 12 V ground in the boot of the 2021 to 2024 S-Class (223) is covered too. We pass an open recall to a Mercedes-Benz dealer.
  • AC drain hoses: a UAE recall names GLE and GLS (167) cars from 2019 to 2021 with incorrectly fitted drain hoses. Condensation water then reaches the cabin. When the footwell is wet, we check the recall status, and a dealer carries out the work.
  • Brake booster: a 2022 UAE recall covers ML and GL (164) and R-Class (251) cars from 2006 to 2013. Corrosion can form at the booster housing joint. We look for the open recall on these older cars and refer it to a Mercedes-Benz dealer.
Every model

Models we deal with at our Mercedes workshop in Dubai

We cover the Mercedes-Benz ranges below, AMG and Maybach versions included, listed by Mercedes series code:

  • C-Class (W206)
  • E-Class (W214)
  • S-Class (W223)
  • Maybach S-Class (Z223)
  • GLC (X254)
  • GLE (V167)
  • GLS (X167)
  • G-Class (W465)
  • AMG GT (C192)
  • AMG GT 4-Door (X290)
  • EQS (V297)
  • EQE (V295)

The EQS SUV (X296) and EQE SUV (X294) come to us as well. So do earlier series, such as the 205 C-Class, the 213 E-Class and the 164 ML.

In Dubai conditions

Mercedes service in Dubai: how ASSYST PLUS sets the due date

ASSYST PLUS, the Mercedes service display, shows the time or distance left before the next service. A service falls due at whichever of the 2 limits the car reaches first.

Short trips, long idling and cold starts can bring the due date forward. Mercedes also counts particularly dusty driving among the conditions that call for earlier changes of the air filters, engine oil and oil filter.

For the EQS and EQE, Mercedes labels its maintenance work as service scopes A and B. The earlier ASSYST Active Service System was fitted to cars such as the 1998 CLK Cabriolet. On that car, it analysed the oil quality to set the interval.

ASSYST PLUS needs a connected battery to calculate the due date. We note the reading before any battery comes out.

Prevention

How Mercedes maintenance in Dubai works at Royal Prince Auto Care

Mercedes service in Dubai at our workshop runs from the first read-out to a final road test.

Read ASSYST PLUS and the fault memory

We note the service items due, read the fault memory of each control unit and record every message the cluster shows.

Check the UAE recall notices

The UAE recall notices list Mercedes cars by platform number, such as 206 or 167. We compare the car's series code with them and send an open recall to a Mercedes-Benz dealer.

Repair and service the car

The failed part is replaced, and the due items are carried out with the oils and fluids Mercedes lists for that engine and gearbox.

Reset the display and road-test

After the work, we reset ASSYST PLUS for the service carried out, clear the stored faults and road-test the car.

Book by WhatsApp or phone, quoting the Mercedes model and any message the cluster shows.

Why Royal Prince

Why choose Royal Prince Auto Care for Mercedes service in Dubai

What we do on each Mercedes, from the first read-out on:

Series code first

A C-Class can be a 205 or a W206, and Mercedes publishes its fixes per series. We read the series code from the car and order parts against it.

Software fixes referred

Where Mercedes cures a fault with a control unit update, we stop at the code read. A Mercedes-Benz dealer installs the software.

The 48 V side in every read-out

On the 2026 GLE and GLS, each petrol and diesel engine has an integrated starter-generator, which combines starter and alternator between engine and gearbox. Our fault read covers the starter-generator along with the engine.

Electric parking brake by tool

A current C-Class, E-Class, S-Class or G-Class applies its parking brake electrically. We retract its rear pistons with a diagnostic tool, never by force.

Mercedes-Maybach too

The Mercedes-Maybach S-Class (Z223) builds on the W223 S-Class, and the Maybach GLS carries the X167 code of the GLS. We service both alongside those cars.

One independent workshop

Our Dubai Investment Park 2 workshop is independent, and Mercedes cars share its lifts with the other makes we repair.

Book it in

Ready to Book Your Mercedes In?

Tell us the model and what it is doing, and we book it in at our Dubai Investment Park 2 workshop. Free pickup and drop-off by our driver comes with a service contract. Every service comes with a free car wash.

Call +971 50 216 0864
Makes we work on

Specialists in 51 car brands

Luxury, American, European, German, Japanese and British cars, serviced by technicians who know them well.

See every brand

Driving something else? Call us with the make and model.

Scheduled maintenance

Mercedes service packages

Regular servicing keeps small faults from turning into big repairs. Both packages are carried out by certified technicians using genuine or quality parts.

Every 6 months / 5,000 to 10,000 km

Mercedes Minor Service

  • Oil change and filter replacement
  • Air filter cleaning
  • Suspension joint inspection
  • Brake check: pads, discs and fluid
  • Wiper blade check
Every 12 months / 20,000 km

Mercedes Major Service

Full check-up
  • 360-degree check-up, 60 points
  • Engine oil filter replaced
  • Air filters replaced, where needed
  • A/C cabin filters replaced, where needed
  • A/C drive belt replaced, where needed

Each package is quoted for your car. Call +971 50 216 0864 with the make and model for an estimate.

Google reviews

Trusted by Dubai drivers

Reviews left on our Google listing, in the reviewers' own words.

4.6

632 Google reviews

  • “I had my MG HS Trophy serviced at 70,000 km at Royal Prince Maintenance Workshop. The workshop manager and service advisor were helpful and supportive throughout, and the technical team was very experienced. They explained the service clearly and completed the work on time. I’m very happy with the experience and highly recommend this workshop.”
    Tarik Ele on Google
  • “Well explained the issue of the car, fast and reliable. Thanks to staff named Nikhil Mehta who handle my car. Highly recommended.”
    noriel comia on Google
  • “Royal Prince Auto Care in Dubai Investment Park is truly one of those rare places where you get both quality and cost-effectiveness together. In today’s market, finding a workshop that genuinely cares for your vehicle, maintains good service standards, and still keeps the pricing reasonable is not easy. But Royal Prince Auto Care has managed to give me that confidence. All my vehicle care and service work is being handled by Royal Prince Auto Care, and I must give special compliments to their workshop team. Their approach is professional, honest, and very customer-focused. From the way they inspect the vehicle to the way they explain the work required, everything feels transparent and well-managed. The service level at this place is impressive. Whether it is regular maintenance, repairs, body work, detailing, or general vehicle care, they handle things with proper attention and responsibility. The team makes you feel that your vehicle is in safe hands, and that peace of mind matters a lot. What I appreciate most is that they do not compromise on quality while still being cost-effective. That combination is barely hard to find, but I found it here. The workshop team deserves special appreciation for their effort, patience, and quality of work. A reliable, professional, and value-for-money auto care centre in Dubai. Highly recommended for anyone looking for trustworthy vehicle service with excellent workshop support.”
    Srijith Pillai on Google
  • “​⭐️⭐️⭐️⭐️⭐️ ​"I’ve been servicing my vehicle at Royal Prince Auto Care for over two years, and the experience has consistently been top-tier. The team is incredibly professional, providing clear communication and keeping me updated at every stage of the service. Their attention to detail and genuine commitment to vehicle health have truly earned my trust. ​A special shout-out to Mr. Bharath and Mr. Nikhil—their expertise, smart approach, and dedication to their work are unmatched. Thank you both for your endless support and excellent service! Highly recommend this team to anyone looking for reliable and quality car care.”
    AJAY FRANCIS on Google
  • “Now I have BMW Z4, before Wrangler Jeep, Mini Couper, I always prefer this car service center! They are very trustworthy and all the technician are very knowledgeable! Special thanks to Mr. Nikhil Mehta , the way he treat the customer, amazing 😍!so thanks and keep it up”
    Debendra MishraEdited on Google
  • “I own a Mercedes GL500 and recently had suspension and A/C work done at Royal Prince Auto Care. The whole experience was excellent from start to finish. The team was very responsive, attentive, and professional. They clearly explained the work needed on my vehicle and completed everything to a high standard. A special thanks to Mr. Nikhil, who took the time to explain the repairs and procedures in a simple way. Throughout the process, he kept me updated with videos and detailed information about the condition of the old parts, which gave me a lot of confidence and transparency. Special mention to Mr. Bharath for taking the time to do the test drive with me before and after the repairs. He helped me better understand my vehicle and made sure everything was working perfectly. Thank you, Royal Prince Auto Care, for the great service. It's not easy to find a reliable garage, and I'm glad I found one. I highly recommend this garage to anyone looking for a one-stop solution for their vehicle maintenance and repairs.”
    Kousic S Nair on Google
  • “I was referred to Royal Prince Auto Care by a colleague, and I decided to take my Hyundai Santa Fe there for service. I am extremely satisfied with the quality of service I received. The team at Royal Prince Auto Care is professional, knowledgeable, and genuinely committed to customer satisfaction. A special thanks to Mr. Bharath for his exceptional support and attention to detail. His professionalism, friendly approach, and clear communication made the entire experience smooth and hassle-free. The care and dedication shown toward my vehicle were truly impressive, and it gave me great confidence in their workmanship. Based on my experience, I would highly recommend Royal Prince Auto Care to my friends, colleagues, and anyone looking for reliable and trustworthy automotive service. Thank you Bharath and the entire team for the excellent service. Keep up the great work! ⭐⭐⭐⭐⭐”
    Jibin Joseph on Google
  • “I have been servicing and maintaining my vehicle with Royal Prince Auto Care, and I am extremely impressed with the quality of their work. The level of care and attention they give to every vehicle is truly exceptional. Their team is highly knowledgeable, professional, and always willing to help. Whether it's a minor repair, routine maintenance, or a major job such as an engine overhaul, they handle every task with expertise and precision. What stands out most is their commitment to customer satisfaction and their ability to diagnose and resolve issues efficiently. I have always had a great experience with them and can confidently recommend Royal Prince Auto Care to anyone looking for reliable and trustworthy automotive service. Kudos to the entire team for their outstanding work and dedication! ⭐⭐⭐⭐⭐”
    Swalih Shalu on Google
  • “I have been a customer of Royal Prince Auto Care since 2021 when I owned a Nissan X-Trail, and from day one I have consistently received outstanding service. Their professionalism, attention to detail, and commitment to quality have always impressed me. For the past two years, I have owned a Toyota RAV4, and despite purchasing it brand new, I have chosen to service it exclusively at Royal Prince Auto Care rather than at the dealership. The confidence I placed in their team has been fully justified. They have maintained my vehicle to such a high standard that it feels every bit as well cared for as an agency-maintained car. A special thanks to Mr. Bharath for his exceptional support and dedication in keeping my vehicle in top-notch condition. His expertise, honesty, and customer-focused approach make every visit a great experience. I highly recommend Royal Prince Auto Care to anyone looking for reliable, professional, and high-quality vehicle maintenance services. In fact, many of my colleagues and friends have also become customers after hearing about my positive experiences.”
    justine tharu p on Google
  • “I have used Royal Prince Auto Care a couple of times, and even during my very first visit, I was genuinely impressed by the team. The reception staff, especially Nikhil, Nikhil Mehta, and Bharath, made the entire experience smooth and welcoming. Their professionalism, friendly approach, and willingness to assist customers truly stand out. One thing I really appreciate about Royal Prince Auto Care is their transparency. Unlike many workshops that don’t allow customers into the work area, they are completely open and let you see the work being carried out on your vehicle, which builds a great deal of trust and confidence. The technicians are also very skilled and approachable. A special mention to Sukhwinder, the Punjabi technician who handled my wheel alignment with great precision and professionalism. Overall, Royal Prince Auto Care offers reliable service, honest communication, and a customer-friendly environment. I highly recommend them to anyone looking for a trustworthy and transparent garage for their vehicle maintenance and repairs.”
    Amruth Vyshakh on Google
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Our workshop

Step inside our workshop

Dubai Investment Park 2. Ramps, a body shop and a detailing bay, all in one place.

Cars on the ramps inside the Royal Prince Auto Care workshop
A Royal Prince Auto Care technician working under a car
The Royal Prince Auto Care workshop in Dubai Investment Park 2
FAQs

Mercedes questions, answered

Do you offer Mercedes service in Dubai for AMG models?

Yes. We service AMG engines, brakes and suspension. The AMG M139 2.0 litre four-cylinder is hand-built on the "One Man, One Engine" principle and delivers up to 310 kW. A GLE 63 S or GLS 63 of 2026 runs the 4.0 litre M177 EVO biturbo V8.

Do you service the G-Class?

Yes. We service the current G-Class (W465) and the earlier 463. From its 2019 models, the G 500 has the M176 engine, and the G 450 d is a diesel. On the electric G 580 with EQ Technology (N465), we service the 12 V battery and the chassis.

Do you service electric Mercedes EQ models?

Yes. The EQS, EQE and their SUV versions have no engine oil, but they carry a 12 V battery, brakes and suspension, and we service those. The EQS SUV runs a 400 V system, which we leave closed, and high-voltage jobs go to a Mercedes-Benz dealer.

What sets the price of a service at a specialist Mercedes garage in Dubai?

A Mercedes service is priced on the items ASSYST PLUS lists as due, the engine oil and any worn part we find. An AMG M139 takes 0W-20 to MB 229.71, while an M177.7 V8 is listed for MB 229.51 or 229.52 in 0W-40.

Get in touch

Book Your Mercedes Service in Dubai

Call or send a WhatsApp message with your Mercedes model, its year and any message on the display, and book it in at our Dubai Investment Park 2 workshop.

Hours
Mon–Sat 8:00–20:00 · Sun closed
Closed on public holidays
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