Royal Prince Auto Care
Dubai Investment Park 2

Audi Service Dubai: Repair & Maintenance Workshop

Expert care for the A6, Q7 and RS 6 Avant. OEM parts, and up to 35% off on repairs.

Dark grey Audi RS 5 sedan with black wheels and red brake calipers
Google rating
4.6552 reviews
Years of experience
16+Years of experience
Brands serviced
51Brands serviced
  • FreePickup and drop-offBy driver only, with a service contract
  • FreeCar washWith service
  • DealershipAlternative
  • ServiceContracts
  • OEMParts
  • Up to 35% offOn repairs
A service advisor calls you back

Get an estimate for your Audi

Tell us what the car needs and how to reach you. A service advisor will call you back to talk through the work.

Due for a routine service?
  • Free pickup and drop-off by driver, with a service contract
  • Free car wash with every service
  • Up to 35% off on repairs
Audi services

What We Do for Your Audi

The seven jobs Audi owners book most, each with its own page. Open the full details below for everything else we do on the Audi range.

What it covers

Audi repair in Dubai: our services by system

Below, our Audi service in Dubai is split into 9 systems, from the service items to the electrics. Each card gives the outline, and the Audi page for that job holds the detail.

Audi major and minor service

Our service covers the items that the car's current step lists. They run from the engine oil, oil filter and sump plug to the pollen and air filters, spark plugs and brake fluid.

Audi oil change

Each fill meets the VW oil standard listed for the engine. An RS Q8 takes 0W-40 to VW 511 00, and an RS 3 takes 0W-30 to VW 504 00 or 507 00.

Audi engine repair

We repair the TFSI petrol engines. They are the 2.0 TFSI four-cylinder of the EA888 family, the 3.0 TFSI V6 of the EA839 series and the 4.0 TFSI V8. Coolant and oil leaks, coolant pumps, thermostat housings and turbochargers are part of that work.

Audi transmission service and repair

Audi calls its dual-clutch gearbox S tronic, and its automatic with a torque converter and planetary gearset tiptronic. We service and repair both, change their oil and check the quattro drive behind them.

Audi suspension repair and Audi wheel alignment

Dampers, air springs, control arms and bushes are replaced on steel-sprung and air-sprung Audis alike. Any repair that moves the geometry is followed by our wheel alignment.

Audi brake repair

On Audi steel brakes, we replace the pads and discs. The A8 from 2017 carries an electromechanical parking brake in its rear callipers. On such cars, the pistons are wound back and the brake calibrated after the pad change.

Audi AC service and repair

We seal refrigerant leaks, replace compressors and condensers, and fill R134a or R1234yf to the weight on the label under the bonnet.

Audi battery change

Audi fits an AGM starter battery as standard to each model with start-stop, and we replace it with another AGM. The old battery gets a test before any change.

Audi electrical repair

Each warning goes back to a sensor, a wire or a control unit. We read the stored codes, follow them to the faulty part and replace it.

What we see

What are the common Audi problems?

The common Audi problems with a recall or an Audi bulletin behind them fall into 6 areas, each tied to named models. Four concern the cooling of TFSI engines, and the other 2 are a Qatar recall and a software fix. We repair the mechanical faults and pass recall and software work to an Audi dealer.

  • Thermostat housing or pump leak: an A3, A4, A5, Q3, Q5, A6 or A8 with the EA888 2.0 TFSI shows the coolant temperature lamp. The leak sits at the thermostat housing or the coolant pump, and we replace the leaking part.
  • V6 TFSI coolant pump: on an A6, A7, A8, Q7 or Q8 with this engine, a leaking pump lights the coolant and engine lamps. We fit a new pump and renew switch valve N649 where leaked coolant has contaminated it.
  • Electric coolant pump recall: in 2019, Saudi Arabia recalled 1,181 A4, A5, A6 and Q5 cars of the 2012 to 2017 models. The pump fault can raise the car's temperature or cause a short circuit and fire. An open recall on a car we check goes to an Audi dealer.
  • V8 coolant pump: on an A8, S8, SQ7, SQ8, RS Q8 or RS 6, the 4.0 TFSI can lose coolant at its mechanical pump. We replace the pump, and fit a new N649 valve when coolant has reached its control line.
  • Q8 oil line: Qatar recalled the 2020 Q8 in August 2020 over an oil line at risk of leaking or breaking. We look for oil at the line and pass a recalled Q8 to an Audi dealer.
  • Steering warning lamp: on a rear-wheel-steered Q7, Audi links this lamp to a mismatch between sensor signals. Audi's remedy is a software update, so we read the steering code and refer the Q7 to an Audi dealer for it.
Every model

Models we deal with at our Audi workshop in Dubai

Our Audi work covers these ranges. Where Audi names a generation, its code follows the model:

  • A3 and S3 (8V, 8Y)
  • A4, S4 and RS 4 (B9)
  • A5 Coupé, Sportback and Cabriolet (B9)
  • A5 (2024 on)
  • A6 and S6 (C8)
  • A7, S7 and RS 7 (C8)
  • A8 (from 2017)
  • Q3 and RS Q3 (from 2018)
  • Q5 and SQ5 (2016 to 2024)
  • Q5 (third generation, 2024 on)
  • Q7 and SQ7 (2015 to 2023)
  • Q8, SQ8 and RS Q8 (2018 to 2023)
  • RS 3 (2.5 TFSI)
  • RS 6 Avant (C8)
  • R8

Two newer ranges share a 48-volt MHEV plus system: the A5 from 2024 and the third-generation Q5. The RS 3 runs the 2.5 TFSI five-cylinder, which Audi assembles by hand in Győr, Hungary.

In Dubai conditions

Audi service in Dubai: when is your Audi due?

Audi Middle East's 2017 service booklet sets its service steps by distance and by the age of the car. Its steps come at 15,000 km intervals, ending at 120,000 km. On the 2009 Audi Middle East site, auto check control showed servicing requirements on the display, beside any malfunction.

Beyond the engine items, the booklet lists brake fluid at 24 months and S tronic or multitronic gearbox oil at 60,000 km. A rear differential, on models that have one, takes new oil at 60,000 km or 48 months.

On that 2009 system, a red symbol marked a possible hazard, and a yellow one a caution. We read both and work through the items listed for the step your Audi has reached.

Prevention

How Audi maintenance in Dubai works at Royal Prince Auto Care

Each Audi service in Dubai at our workshop runs through 5 steps, from the first read-out to the road.

Read the display and the fault memory

We note every message on the driver information system and read the fault memory in every control unit.

Confirm the engine code

The engine code comes from the car itself. A Q8 can carry the 3.0 TFSI V6 with code DCBD or, as the SQ8, the 4.0 TFSI V8.

Check for open recalls

Each stored fault is set against the recalls announced in the GCC for that model. Recall and software work goes to an Audi dealer.

Carry out the repair and the due items

The faulty part comes out for a new one, and the items due at the car's step follow, with the oil its engine lists.

Reset the reminder and road-test

Stored faults are cleared and the service reminder reset once the work is done. We then drive the car on a road test to close the job.

WhatsApp or call us with the Audi model, its km reading and the warning it shows to book.

Why Royal Prince

Why choose Royal Prince Auto Care for Audi service in Dubai

Our Audi method stands on the practices below.

Mild hybrid systems mapped first

On a 12 V mild hybrid Q5, a lithium-ion battery sits next to the lead-acid one. The enhanced A8 runs every engine as a 48-volt mild hybrid. We identify the system on the car before any part comes off.

Battery and energy management matched

Each new battery is matched to the car's battery energy management, a step Audi Middle East calls for on cars with that system. The system then charges it as a new battery.

Gearbox code before gearbox oil

Audi codes each gearbox. The S tronic of a B9 A4 is a 0CK or 0CL, and the eight-speed automatic of a Q8 or A8 is the 0D5. We take that code from the car before choosing the oil.

Ceramic brakes recognised

An Audi ceramic disc can run for up to 300,000 km. We recognise a ceramic system before any brake work and pass it to an Audi dealer, while steel brakes stay with us.

A clear line to the Audi dealer

High-voltage systems, 48-volt hybrid faults, R744 air conditioning, camera and radar calibration and gearbox rebuilds go to an Audi dealer. So does work that calls for Audi's own special tools.

Every system at one workshop

Engine, gearbox, chassis, AC and electrical work on an Audi all happen at our Dubai Investment Park 2 workshop. The same workshop serves the other makes we cover.

Book it in

Ready to Book Your Audi In?

Tell us the model and what it is doing, and we book it in at our Dubai Investment Park 2 workshop. Free pickup and drop-off by our driver comes with a service contract. Every service comes with a free car wash.

Call +971 50 216 0864
Audi in detail

More Audi Pages

Written for one model or one job in particular. The seven above cover the Audi range as a whole.

Makes we work on

Specialists in 51 car brands

Luxury, American, European, German, Japanese and British cars, serviced by technicians who know them well.

See every brand

Driving something else? Call us with the make and model.

Scheduled maintenance

Audi service packages

Regular servicing keeps small faults from turning into big repairs. Both packages are carried out by certified technicians using genuine or quality parts.

Every 6 months / 5,000 to 10,000 km

Audi Minor Service

  • Oil change and filter replacement
  • Air filter cleaning
  • Suspension joint inspection
  • Brake check: pads, discs and fluid
  • Wiper blade check
Every 12 months / 20,000 km

Audi Major Service

Full check-up
  • 360-degree check-up, 60 points
  • Engine oil filter replaced
  • Air filters replaced, where needed
  • A/C cabin filters replaced, where needed
  • A/C drive belt replaced, where needed

Each package is quoted for your car. Call +971 50 216 0864 with the make and model for an estimate.

Google reviews

Trusted by Dubai drivers

Reviews left on our Google listing, shortened in places for length.

4.6

552 Google reviews

  • “Best garage I've ever visited. I'd had electrical issues with my car for almost 2 years. These guys told me straight away what the issue was. Very experienced, fair prices, and the car runs like it's brand new again.”
    SShehan Abeysinghe3 years ago
  • “Very professional, and the staff are polite and dedicated. Used to dealer service for my Nissan Patrol, I came here the first time and ended up taking a long-term service contract. Now I send all my other cars here too.”
    MM RazzaqiNissan Patrol · 3 years ago
  • “The best in town by all means. Honest, fair and professional. They repaired my Nissan well and did a great paint and detailing job, with continuous updates during the repair and follow-ups afterwards.”
    SShady ElashiNissan · 3 years ago
  • “I'd always had my Prado maintained at the dealer, but this time they wanted to charge a massive amount for some A/C work. I came here instead and couldn't be happier with the quality of service.”
    AAzhar JamilToyota Prado · 2 years ago
  • “Had a headlamp replaced and I'm extremely satisfied. The staff were professional, knowledgeable and efficient, diagnosed the issue quickly, and the pricing was fair.”
    AAdarsh Prabhasurendran2 years ago
  • “Very pleased with the customer service at the Royal Prince DIP branch. Professional and attentive throughout. Highly recommended.”
    SShoaib Hassan2 years ago

Most recent first.

Our workshop

Step inside our workshop

Dubai Investment Park 2. Ramps, a body shop and a detailing bay, all in one place.

Cars on the ramps inside the Royal Prince Auto Care workshop
A Royal Prince Auto Care technician working under a car
The Royal Prince Auto Care workshop in Dubai Investment Park 2
FAQs

Audi questions, answered

Do you offer Audi service in Dubai for RS models?

Yes. We service the RS 3 with its 294 kW 2.5 TFSI five-cylinder, and the RS 6 and RS Q8, which share the 4.0 TFSI V8. The RS 6 Avant GT and the SQ8 shift through an eight-speed tiptronic.

Do you service the Audi e-tron?

Yes. We test and replace its 12 V battery, a 68 Ah AGM unit in the plenum chamber, and service its brakes. The 396 V high-voltage battery stays closed, and an Audi dealer handles that system.

Which Audi models come with air suspension?

Every A8 of the enhanced range comes with adaptive air suspension and controlled damping. On the Q8 it is optional, and the SQ8 comes standard with adaptive air suspension sport. On the RS Q8, the ride height changes by up to 90 mm. We replace air springs, struts and compressors on these cars.

What decides the cost of an Audi service at a repair and maintenance workshop in Dubai?

The cost of an Audi service turns on 3 factors. They are the step the car has reached, the oil its engine lists and any worn part found. A step that adds spark plugs or brake fluid costs more than an oil and filter change. The service step on your car sets the first factor.

Get in touch

Book Your Audi Service in Dubai

Call or send a WhatsApp message with your Audi model, its year and any message on the display, and book it in at our Dubai Investment Park 2 workshop.

Hours
Mon–Sat 8:00–20:00 · Sun closed
Closed on public holidays
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