Tesla major and minor service
We carry out the maintenance items that the owner's manual of the car lists as due, from the cabin filter to the brake fluid check. Worn wiper blades are renewed as part of the service.
Dubai Investment Park 2
Tesla Service Dubai: Independent Repair Workshop
Expert care for the Model 3, Model Y and Model S. OEM parts, and up to 35% off on repairs.
- Google rating
- 4.6552 reviews
- Years of experience
- 16+Years of experience
- Brands serviced
- 51Brands serviced
- FreePickup and drop-offBy driver only, with a service contract
- FreeCar washWith service
- DealershipAlternative
- ServiceContracts
- OEMParts
- Up to 35% offOn repairs
A service advisor calls you back
Get an estimate for your Tesla
Tell us what the car needs and how to reach you. A service advisor will call you back to talk through the work.
Due for a routine service?
- Free pickup and drop-off by driver, with a service contract
- Free car wash with every service
- Up to 35% off on repairs
Tesla services
What We Do for Your Tesla
The four jobs Tesla owners book most, each with its own page. Open the full details below for everything else we do on the Tesla range.
What it covers
Tesla repair in Dubai: our services by system
Our Tesla work covers the chassis, the cabin, the body and the 12V system, grouped below by system. Every Tesla is fully electric, and each card names the models it covers.
Tesla battery replacement: the 12V battery
A Model 3 that shows "Electrical system power reduced" and "Vehicle shutting down" has a low-voltage battery that can no longer support driving. We load-test that battery, then swap a failed lead-acid unit for a matching one.
On a Model 3, a new lead-acid battery must read above 12.6V at open circuit before it goes in. Model 3 cars built in Shanghai after about October 2021, or in Fremont after about December 2021, carry a lithium-ion 12V battery. We refer that battery to Tesla.
Tesla brake repair: pads and discs
Our brake work covers new pads, new discs and a change of brake fluid. A Model 3 takes DOT 4 fluid, and the DOT 3 mark on its filler cap is a minimum, not the grade to use.
Front pads on a Model 3 (2024 UAE manual) start at 10 mm and reach their service limit at 2.8 mm. A Model X (2021 on) sets the limit at 2.3 mm in front and 2.7 mm at the rear.
Tesla suspension repair and wheel alignment
We renew dampers, springs, arms and bushes, finishing with the wheel alignment and a tyre fit or rotation. Model 3 and Model Y use coil springs, with double wishbones up front and a multi-link layout behind. A Model X (2021 on) rides on air springs with adaptive dampers at each corner.
Wheel nuts on a Model 3 (2024 UAE manual) are tightened to 175 Nm with a 21 mm socket. Its tyre pressure light clears once the car has driven above 25 km/h for a short time.
Tesla AC service and repair
Our technicians trace refrigerant leaks and refill the circuit to a weighed charge. A Model 3 takes 660 g without a heat pump and 1,020 g with one, and a Model Y 1,020 g. Tesla fills R134a or R1234yf by sales region, so the gas is identified before the charge.
On the Model 3 and Model Y, the heat pump assembly is a high-voltage part, and its repair goes to Tesla.
Tesla body repair and rim repair
Our body shop repairs dents, scratches and paintwork on Tesla panels, and refinishes damaged rims. High-voltage cables on a Model 3 are coloured orange, and a repair that reaches them goes to Tesla.
What we see
What are the common problems on a Tesla?
The 6 common problems below come from Tesla recalls that apply to cars in the UAE. They cover the hood alert, the centre screen, the power steering bolts, a roof trim strip and a passenger airbag. Each fault names its models and our next step.
- Hood open alert: the car can fail to warn of an open hood. It covers MY2021 to MY2024 Model S, Model X and Model 3 with a China-made latch, and MY2020 to MY2024 Model Y. Tesla fixes it with firmware 2024.20.3, so we check the software version and refer an older one to Tesla.
- Blank centre screen: on Model S and Model X built before March 2018, the 8GB eMMC memory chip in the MCU can wear out. Tesla replaces that chip under recall, so we send a car with a dark screen to Tesla.
- Model S power steering bolts: Tesla retrofits a power steering part on Model S cars built before April 2016. In 2018 Tesla stated that the bolt corrosion is a severe-cold problem, with minimal UAE impact. A car with this work still open goes to Tesla.
- Model X power steering bolts: most Model X cars built before mid-October 2016 get new bolts with a corrosion-preventative sealer. We inspect the steering for play and send a car with the recall open to Tesla.
- Roof trim strip: on Model X cars built 17 September 2015 to 31 July 2016, the roof front and spine applique can come loose. Tesla tests its hold at 120 N or more and refits it, so we check a lifting strip and refer the car.
- Passenger airbag: Tesla replaces the passenger airbag in every 2012 Model S worldwide. We check the airbag warning lamp and pass any open airbag case to Tesla.
Every model
Models we cover at our Tesla workshop in Dubai
We work on the Tesla range sold in the UAE and on earlier cars, by model line:
- Model 3
- Model Y Premium
- Model Y Performance
- Model S (2012 to 2020)
- Model S (2021 on)
- Model X (2015 to 2020)
- Model X (2021 on)
- Model X Plaid
- Cybertruck
As sold in the UAE, the tri-motor Model X Plaid has a peak of 1,020 hp, and the dual-motor Model X 670 hp. The Plaid carries 2 of its motors at the rear, with rotors wrapped in carbon fibre.
The UAE range lists the Model Y Premium as Long Range AWD, Long Range RWD or Rear-Wheel Drive, beside a Standard Range car.
In Dubai conditions
When is a Tesla service in Dubai due?
A Tesla service in Dubai falls due once an item in the car's owner's manual reaches its interval. The UAE Model Y manual states that the car is serviced on an as-needed basis, not on a fixed annual date. Each item, from the brake fluid check to the cabin filter, has its own time or distance.
- Model 3 (2024 UAE manual, software 2023.32): brake fluid health check and A/C desiccant bag every 48 months, cabin filter every 24 months. HEPA and carbon filters last 36 months, and tyre rotation comes at 10,000 km, or sooner at a 1.5 mm tread gap. Cars built about 2017 to 2021 extend the desiccant bag to 72 months.
- Model Y (UAE manual, software 2022.44.25): brake fluid health check and cabin filter every 24 months. The A/C desiccant bag lasts 48 months, the HEPA filter 36, and tyre rotation falls at 10,000 km.
- Model X 2021 on (UAE manual, software 2022.44.25): brake fluid health check every 24 months. The A/C desiccant bag, cabin filter and HEPA and carbon filters follow every 36. The later Jordan edition (software 2024.14) moves the brake fluid check to 48 months.
Heavy braking in a hot and humid climate can bring the brake fluid check of a Model 3 forward. Our team completes whichever items the matching list shows as due.
Prevention
How Tesla maintenance in Dubai works at Royal Prince Auto Care
Each Tesla goes through the same 5 steps, from the touchscreen to the road.
Read the alerts and the software version
We note each alert on the touchscreen and the software version the car runs, as Tesla fixes faults over the air.
Lift the car, in Jack Mode on a Model X
A Model X (2021 on) with air suspension levels itself even with the power off, so we switch Jack Mode on before lifting it. It cancels once the car passes 7 km/h.
Inspect the brakes, suspension and tyres
Under the car, we check pad and disc wear, the dampers and bushes, and the tyre tread across each axle.
Replace the worn parts and service the car
We fit new parts where wear or failure calls for it and complete the due service work.
Road-test and recheck the alerts
A road test follows, after which the touchscreen is checked for any new alert.
To book, send us the Tesla model and the alert on its screen by phone or WhatsApp.
Why Royal Prince
Why choose Royal Prince Auto Care for Tesla service in Dubai
Our Tesla work follows the methods below.
High voltage stays with Tesla
On a Model 3, the high-voltage system has no user-serviceable parts, and the battery coolant lasts the life of the car in most cases. We refer work on the battery pack, drive units, high-voltage cabling and battery coolant loop to Tesla.
Recalls matched to the build date
We check each Tesla's model and build date against the recalls Tesla lists for the UAE. An open recall goes to Tesla.
Discs checked for rust
Regenerative braking leaves the pads of a Model 3 less used. Tesla advises pressing the brake pedal to dry the pads and discs. We check the discs for rust and corrosion and replace a pitted pair.
Parts matched to the VIN
The 4th character of a Tesla VIN marks the line: 3, Y or S for the Model 3, Model Y or Model S. Our team reads it before ordering parts.
Intervals from the matching manual
Tesla intervals differ by model and by manual edition. Each service follows the edition that fits the model and the software of the car.
Tesla-tool jobs referred
ADAS camera and radar calibration, rebuilds and work that calls for Tesla special tools go to Tesla. We finish the chassis, cabin and 12V jobs on the car in our own workshop.
Book it inCall +971 50 216 0864
Ready to Book Your Tesla In?
Tell us the model and what it is doing, and we book it in at our Dubai Investment Park 2 workshop. Free pickup and drop-off by our driver comes with a service contract. Every service comes with a free car wash.
Scheduled maintenance
Tesla service packages
Regular servicing keeps small faults from turning into big repairs. Both packages are carried out by certified technicians using genuine or quality parts.
Every 6 months / 5,000 to 10,000 km
Tesla Minor Service
- Oil change and filter replacement
- Air filter cleaning
- Suspension joint inspection
- Brake check: pads, discs and fluid
- Wiper blade check
- Lights check
- Tyre pressure and condition check
- Battery check
- Under-car inspection for leaks and wear
- Fluid top-ups
Every 12 months / 20,000 km
Full check-upTesla Major Service
- 360-degree check-up, 60 points
- Engine oil filter replaced
- Air filters replaced, where needed
- A/C cabin filters replaced, where needed
- A/C drive belt replaced, where needed
- Serpentine belt replaced
- Spark plugs replaced
- Brake fluid replaced
- Transfer case oil replaced
- Hydraulic oil replaced, if applicable
- A/C gas refill
- Injector cleaning
- Electrical, mechanical and suspension inspection
- Brake system inspection
- Wheel alignment
- Tyre rotation
- Lights and wiper blades check
- Windscreen washer fluid top-up
- Undercoating service
- Interior sanitation
- Wash and interior vacuum
Each package is quoted for your car. Call +971 50 216 0864 with the make and model for an estimate.
Google reviews
Trusted by Dubai drivers
Reviews left on our Google listing, shortened in places for length.
4.6
552 Google reviews
Most recent first.
Our workshop
Step inside our workshop
Dubai Investment Park 2. Ramps, a body shop and a detailing bay, all in one place.
FAQs
Tesla questions, answered
What goes into the cost of a Tesla service in Dubai?
The cost of a Tesla service in Dubai follows the items due in the car's manual, the model and the parts needed. A Model X on air springs and a Model 3 on coil springs take different parts. Repairs beyond the due items add their own parts.
Does a Tesla need an oil change?
No. A Tesla has no engine, so there is no engine oil to change. Its drive units hold gearbox fluid, and the rear 4DU unit of a Model 3 takes 2,300 ml on refill. Drive unit work goes to Tesla with the rest of the high-voltage system.
Do you work on a Tesla's high-voltage battery?
No. Tesla handles that battery. A Model Y (UAE manual) carries a liquid-cooled lithium-ion pack of 345 V DC. A Model X (2021 on) runs at 407 V DC. We test the 12V battery, which runs the low-voltage systems, and replace a failed lead-acid unit.
Why does the AC of a Tesla run when it is switched off?
On a Model 3 (2024 UAE manual), the AC compressor cools the high-voltage battery as well as the cabin. In hot weather it can start with the AC off. Cabin Overheat Protection, when set to On, runs the AC once the cabin passes 40 °C. Neither is a fault, so we leave both settings as they are.
Can a Tesla Model 3 jump start another car?
No. A Model 3 cannot jump start another vehicle, and trying can damage it. To start a Model 3 with a flat 12V battery, an external supply is switched on for 20 seconds, then off. The low-voltage power socket is never used for this.
Get in touch
Book Your Tesla Service in Dubai
Call or send a WhatsApp message with your Tesla model, its year and any message on the display, and book it in at our Dubai Investment Park 2 workshop.
- Hours
- Mon–Sat 8:00–20:00 · Sun closed
Closed on public holidays