Car Service Contract Dubai

A service contract covers the maintenance items on the car maker's schedule:

• Maintenance plan from the maker's schedule
• Engine oil and oil filter change
• Engine air filter replacement
• Cabin air filter replacement
• Brake fluid renewal on the schedule
• Spark plug, coolant and belt work when due
• Steering, suspension and tyre inspection
• 12 V battery and AC inspection
• Written record of each visit

Each item goes into the visit the maker's schedule marks for it, and an item the schedule leaves out stays out. Kia's MQ4 schedule, for one, sets no automatic transmission fluid service for the G2.5 petrol engine in normal use. We follow the schedule item by item.

On the schedules Kia and Hyundai publish, 6 triggers shorten the service interval of a car in Dubai. Kia names 5 of them as driving conditions that move an MQ4 onto its severe schedule, with more frequent inspections, replacements and refills. The sixth is the grade of engine oil.

• Dusty roads: Kia's condition C covers rough, dusty, muddy, unpaved and gravel roads.
• Heavy dust: under condition E, Hyundai replaces the NX4 air filter and cabin filter earlier.
• Heavy traffic: Kia's condition F covers driving in a heavy traffic area.
• Stop-and-go driving: condition K covers driving in stop-and-go conditions on the MQ4.
• High speed: condition J covers driving at high speed or with rapid acceleration and braking.
• Lower-grade oil: an MQ4 filled with mineral or semi-synthetic oil takes its oil and filter on the severe timing.

Rising sand is logged at Dubai International Airport on 17.7 days annually. Over 3.5 million vehicles a day share a Dubai road network of more than 25,000 lane-kilometres.

We ask where and how your car is driven. When any of these conditions applies, we plan the contract on the severe schedule.

A planned contract keeps each item on the distance and date the car maker sets. You get these results.

A maker's prepaid service package covers the maintenance items listed in its terms. As published in 2022, BMW Service Inclusive in the Middle East covered all maintenance work, with BMW parts and oil. Its list named the engine oil service with top-ups, the vehicle check, the air, fuel and micro filters, the spark plugs and the brake fluid.

Service Inclusive Plus added front and rear brake pads and discs, the clutch, and wiper blades at the oil service. BMW took a one-off payment, and the cover started on the date of first registration.

The BMW package applied when the car was maintained at the intervals indicated by the car itself. We read which items a maker package already covers on your car before we service it.

UAE consumer law gives the customer of a paid car service 3 rights. The supplier warrants the service for a period that fits its nature or for the agreed period, whichever is longer. A faulty service is performed again at no extra charge, and damage from repair or maintenance is repaired or compensated.

The same law requires an invoice that states the service, its price and the period the service is warranted for. The supplier hands over the written terms of that cover, on the invoice or apart from it.

We service each contract car to its maker's schedule.

A contract car moves through 6 steps, from the plan to the tyres.

5 factors set the cost of a car service contract in Dubai. The list is the car's maintenance schedule, normal or severe use, the engine and drivetrain, the specified oil, and any wear parts covered. The contract's km and time limits then set the number of visits it holds.

Severe use in the Middle East brings the Kia MQ4 G2.5 oil and filter change forward to every 5,000 km or 6 months. On an AWD MQ4 driven under severe use, the oils in the rear axle and transfer case add a change every 120,000 km.

We build each contract quote from your car's own schedule and its use.

Our contract work follows the maker's own figures for your car, part by part.

A Dubai driver can run 4 checks between contract services. They are fuel-stop checks, a monthly walk-round, an oil level check every 500 km and a summer check. We carry out the maker's items at each contract visit, and these checks catch a fault in between.